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If you are an American Express cardholder, you may have received a travel-related services refund check in 2022. This refund is a result of a settlement between American Express and the Consumer Financial Protection Bureau over certain travel-related services that were not properly disclosed to customers.
What Is the Settlement About?
The settlement between American Express and the Consumer Financial Protection Bureau was related to certain travel-related services that were not properly disclosed to customers. These services included:
- Travel accident insurance
- Lost or damaged luggage insurance
- Car rental loss and damage insurance
- 24/7 global assist hotline
- Prepaid travel card services
American Express was accused of misleading customers about the benefits of these services and charging them for services they did not receive.
Who Is Eligible for the Refund?
If you were an American Express cardholder between January 1, 2009 and December 31, 2016, and you were charged for any of the travel-related services listed above, you may be eligible for a refund.
How Do I Receive the Refund?
American Express will automatically send refund checks to eligible cardholders. You do not need to take any action to receive the refund.
How Much Will I Receive?
The amount of your refund will depend on the specific travel-related services you were charged for and the length of time you were charged. American Express will provide an explanation of how they calculated your refund amount on the back of the check.
When Will I Receive the Refund?
American Express will begin sending out refund checks in the first quarter of 2022. It may take several weeks for all eligible cardholders to receive their checks.
Conclusion
If you were an American Express cardholder between January 1, 2009 and December 31, 2016 and were charged for any of the travel-related services listed in the settlement, be on the lookout for your refund check in 2022. American Express will automatically send the refund and provide an explanation of the amount on the back of the check.
FAQ
| Q: Who is eligible for the American Express travel-related services refund? | A: American Express cardholders who were charged for certain travel-related services between January 1, 2009 and December 31, 2016 |
| Q: How do I receive the refund? | A: American Express will automatically send refund checks to eligible cardholders |
| Q: When will I receive the refund? | A: American Express will begin sending out refund checks in the first quarter of 2022 |