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Introduction:
Archer Travel Group is a travel company based in California. They aim to provide top-notch travel services to their customers. However, many people are skeptical about their services, especially after checking their BBB rating. In this article, we will take a deep dive into Archer Travel Group, their BBB rating and whether they are worth doing business with.
Who is Archer Travel Group?
Archer Travel Group is a travel agency that provides discounted travel services to its customers. They boast of having a team of experienced travel agents who are available 24/7 to help customers plan their trips. Their services include flight bookings, hotel reservations, car rentals, travel insurance, and many more.
What is the BBB?
The Better Business Bureau (BBB) is a non-profit organization that aims to help consumers find trustworthy businesses. It provides a rating for businesses based on their customer complaints, the time it takes to resolve them, and other factors. The BBB also provides a platform for customers to review businesses and file complaints against them.
Archer Travel Group BBB Rating:
Archer Travel Group has been accredited by the BBB since 2011. However, their current rating is a B-. This means that the BBB has received several complaints against them, and they have not resolved them to the satisfaction of their customers. Some of the complaints against Archer Travel Group include poor customer service, misleading advertisements, and failure to honor their refund policy.
What do customers say about Archer Travel Group?
According to customer reviews on the BBB website, Archer Travel Group has an average rating of 2.5 out of 5 stars. Many customers have complained about their poor customer service, misleading advertisements, and failure to honor their refund policy. Some customers have also complained about being overcharged for services.
Is it worth doing business with Archer Travel Group?
Based on the BBB rating and customer reviews, it is hard to recommend Archer Travel Group. If you are looking for a reliable travel agency, there are many other options available. It is important to do your research, read customer reviews, and check the BBB rating before doing business with any company.
Conclusion:
In conclusion, Archer Travel Group is a travel agency that has been accredited by the BBB, but their current rating is a B-. They have received several complaints from customers, and many have complained about their poor customer service, misleading advertisements, and failure to honor their refund policy. Based on this information, it is hard to recommend Archer Travel Group. It is important to do your research and check the BBB rating before doing business with any company.
Frequently Asked Questions (FAQs):
| Question: | Answer: |
| Is Archer Travel Group a reliable travel agency? | Based on their current BBB rating and customer reviews, it is hard to recommend Archer Travel Group. |
| What services does Archer Travel Group offer? | Archer Travel Group offers flight bookings, hotel reservations, car rentals, travel insurance, and many more. |
| What is the BBB? | The Better Business Bureau (BBB) is a non-profit organization that aims to help consumers find trustworthy businesses. |
| What is Archer Travel Group’s current BBB rating? | Their current BBB rating is a B-. |
| How can I check a company’s BBB rating? | You can check a company’s BBB rating on their website or by visiting the BBB website. |