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Travel agents have been around for decades, and they continue to play a vital role in the travel industry. However, with the introduction of online travel booking platforms, many people wonder what system do travel agents use to book their clients’ trips. In this article, we will explore the different travel agency platforms and software used in the industry.
The Role of Travel Agency Software
Travel agency software is a crucial tool for modern-day travel agents. These systems allow agents to book flights, hotels, car rentals, and other activities on behalf of their clients. They also help travel agents manage their clients’ itineraries, keep track of bookings, and access important travel information.
There are numerous travel agency software options available, each with its strengths and weaknesses. Some of the most popular software used in the travel industry include:
| Software | Description |
|---|---|
| Sabre | A global distribution system used by travel agents to book flights, hotels, and car rentals. |
| Amadeus | Another global distribution system used by travel agents to book flights, hotels, and car rentals. |
| Travelport | A travel commerce platform used by travel agents to book flights, hotels, and car rentals. |
| Galileo | A global distribution system used by travel agents to book flights, hotels, and car rentals. |
Other popular travel agency software options include Worldspan, KDS Neo, and Concur Travel.
Online Booking Platforms
While many travel agents still use travel agency software, online booking platforms have become increasingly popular in recent years. These platforms allow travelers to book flights, hotels, and other activities directly from their computer or smartphone.
Some of the most popular online booking platforms include:
- Expedia
- Booking.com
- Travelocity
- Orbitz
- Priceline
While these platforms are easy to use and convenient, they often lack the personal touch that a travel agent can provide. Additionally, many online booking platforms have hidden fees and charges that can make the overall cost of a trip more expensive.
FAQ
What is Sabre?
Sabre is a global distribution system used by travel agents to book flights, hotels, and car rentals.
What is Amadeus?
Amadeus is another global distribution system used by travel agents to book flights, hotels, and car rentals.
What is Travelport?
Travelport is a travel commerce platform used by travel agents to book flights, hotels, and car rentals.
What are the benefits of using a travel agent?
Travel agents can provide personalized service, offer insider knowledge of destinations, and often have access to exclusive deals and discounts.
Are online booking platforms cheaper than using a travel agent?
Not always. While online booking platforms can be cheaper for some trips, travel agents often have access to exclusive deals and discounts that can make them a more cost-effective option.
Conclusion
Travel agents play a vital role in the travel industry, and they use a variety of travel agency software and online booking platforms to book their clients’ trips. While online booking platforms are convenient, they often lack the personal touch that a travel agent can provide. Ultimately, the decision to use a travel agent or an online booking platform will depend on your specific travel needs and preferences.